Hubungi kami
Complete the form below and select a category so we can direct your enquiry to the right team.
If you’re not sure which option to choose, select ‘General enquiries’ and we’ll guide you. Scroll down to learn more about what each of our teams does and how they may help you.
Contact your child’s school directly if you are enquiring about fees.
- How we can help you
- General enquiries
- Pendaftaran
- School fees
- Recruitment
- Payroll
- Media
- Dasar
- Legal
- Complaints
How we can help you
To help you get the quickest and most helpful response, please select the option that best matches your enquiry when completing the contact form.
General enquiries
Questions about Catholic education or where to start.
- Finding a school
- Understanding how our schools work
- General information
Pendaftaran
Questions about enrolling your child.
- How to apply
- Enrolment timelines
- Application support
School fees
Questions about fees and financial information.
- Fee structures
- Payment options
- Fee assistance
Recruitment
Questions about working with us.
- Teaching and non-teaching roles
- Application process
- Career pathways
Payroll
Questions from current or former staff.
- Payslips
- Salary enquiries
- Employment records
Media
Media and communication enquiries.
- Interview requests
- Media statements
- Filming or photography
Dasar
Questions about our policies and guidelines.
- Student policies
- System policies
- Tadbir urus
Legal
Legal and formal requests.
- Official documentation
- Legal matters
- Compliance
Complaints
Feedback or concerns.
- Raising a concern
- Providing feedback
- Resolving an issue
We are committed to listening and responding respectfully.
We will respond
Once you submit your enquiry:
- your message will be sent to the right team
- we’ll review your enquiry and contact you if we need more information
- we’ll connect you directly with a school, if needed.
We aim to respond to all enquiries on the same business day.
If your enquiry arrives after business hours, we’ll respond on the next working day.
Other ways to contact us
You can also contact us directly.
Catholic Archdiocese of Canberra and Goulburn Education Limited
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55 Franklin Street, Forrest ACT 2603
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PO Box 3317, Manuka ACT 2603
We are here for every family
We understand that every family is different. If you need support, you can:
- ask for help completing forms
- request help in simple language
- speak with a school directly
Everyone is welcome in our community.
Make a complaint
We are here to listen and help. We welcome feedback and take all concerns and complaints seriously.
If you have a concern or complaint about one of our schools, early learning centres, services or staff, we encourage you to contact the school or ELC first, as many matters can be resolved quickly at the local level.
If you feel the issue has not been resolved by the school or ELC, or you would like the Archdiocesan Schools Office to review the matter, please complete this form.
We will treat your complaint fairly, respectfully and confidentially, and work to address the issue as promptly as possible.
How to request information
Please direct all subpoena requests directly to Catholic Archdiocese of Canberra and Goulburn Education Limited. Catholic Archdiocese of Canberra and Goulburn Education Limited (CACGEL) has legal authority to accept service of documents on behalf of all schools, and Catholic Early Learning Centres within the Canberra Goulburn Archdiocese and the Catholic Education Office.
Requests may be emailed to legal@cg.catholic.edu.au, or mailed to:
The Proper Officer
Catholic Education Archdiocese
of Canberra and Goulburn Education Limited
PO Box 3317 Manuka ACT 2603
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Compliance time or return date
We do not hold all documents centrally. To ensure we can comply with your subpoena production date, please allow a minimum of 14 working days for us to contact the relevant areas to obtain documents that fall within the scope of the subpoena. If we are unable to produce the documents in time, we may contact you to seek an extension. If the subpoena is served during the school holidays, there will likely be a delay if your subpoena seeks school records.
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Description of the documents
Please ensure that the description of documents to be produced is as specific as possible and does not cover an excessively general scope. This will ensure that the issuing party receives the documents required, without unnecessarily burdening school staff in searching for documents that are not required. Please supply the following where available:
- the person’s position for whom documents are being sought
- the school(s) (if relevant) from where the documents are being sought
- the person’s date of birth, and
- the time period for which documents are required
We do not accept service of subpoenas to attend to give evidence. These subpoenas must be served directly on the individual required to give evidence. If the evidence required relates to a position a person holds with us, we may provide advice and assistance with complying with the subpoena or attending to give evidence.
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Conduct money for subpoenas
We may charge fees to produce documents under a subpoena, known as conduct money. The purpose of conduct money is to provide reasonable compensation for the cost of complying with a subpoena. Those costs include, but are not limited to, staff time in locating and searching records, the resources involved in copying documents, and delivery of documents to the appropriate Court, Tribunal or other recipient. Please note that, where we issue an invoice, it will be sent by the Catholic Archdiocese of Canberra and Goulburn Education Limited to the legal representative nominated in the subpoena or notice documents.
View our privacy statement. It outlines how we collect, use and disclose personal information.
